FAQ (Frequently Asked Questions)

Welcome to our FAQ page! Below, you’ll find answers to some of the most common questions we receive. If you can’t find the information you’re looking for, please don’t hesitate to contact us for further assistance.

General Questions:

1. What is Comics Cosmos all about?

• Comics Cosmos is dedicated to bringing you all things related to collecting and pop culture in general.

2. How can I contact customer support?

• You can reach our customer support team from our contact page.

3. Do you offer international shipping?

• Yes, we offer international shipping to select countries. Please refer to our shipping policy for more details.

Product/Service-Related Questions:

1. How do I place an order?

• To place an order, simply browse our shop, select the items you wish to purchase, and proceed to checkout. Follow the prompts to complete your order.

2. What payment methods do you accept?

• We accept most methods of payment.

3. Can I modify or cancel my order after it has been placed?

• Orders can not typically be modified or canceled after they are placed. Please contact our customer support team for assistance.

Shipping and Delivery:

1. How long will it take to receive my order?

• Delivery times vary depending on your location and the shipping method selected. Please refer to our shipping policy for estimated delivery times.

2. Do you offer expedited shipping?

• Yes, we offer expedited shipping options for an additional fee. Please select your preferred shipping method during checkout.

Returns and Refunds

1. What is your return policy?

• We offer a 30-day return policy for most items. Please refer to our returns policy for eligibility criteria and instructions on how to initiate a return. You can read more here.

2. How long does it take to process a refund?

• Refunds are typically processed within 3-5 days after we receive the returned item. Please note that it may take additional time for the refund to reflect in your account.

Account and Privacy:

1. How do I create an account?

• You can easily create an account during the checkout process.

2. Is my personal information secure?

• Yes, we take the security and privacy of your personal information extremely seriously. Please refer to our privacy policy for more information on how we safeguard your data.